GET api/CRM/GetTimelines?CustomerID={CustomerID}
Get list of Timelines
Request Information
URI Parameters
| Name | Description | Type | Additional information |
|---|---|---|---|
| CustomerID | integer |
Required |
Body Parameters
None.
Response Information
Resource Description
Collection of UserTask| Name | Description | Type | Additional information |
|---|---|---|---|
| TaskID | integer |
None. |
|
| CustomerID | integer |
None. |
|
| TaskDate | date |
None. |
|
| TaskDateText | string |
None. |
|
| TaskDateOnly | string |
None. |
|
| TaskTimeOnly | string |
None. |
|
| TaskDateLongText | string |
None. |
|
| DateAdded | date |
None. |
|
| DateAddedText | string |
None. |
|
| Memo | string |
None. |
|
| UserID | integer |
None. |
|
| TaskName | string |
None. |
|
| Description | string |
None. |
|
| TaskStatusID | byte |
None. |
|
| TaskPriorityTypeID | byte |
None. |
|
| TaskCategoryID | byte |
None. |
|
| BusinessName | string |
None. |
|
| InteractionName | string |
None. |
|
| CustomerName | string |
None. |
|
| ToDateTime | date |
None. |
|
| ToDateTimeText | string |
None. |
|
| ToDateTimeTextTime | string |
None. |
|
| Location | string |
None. |
|
| AttendeeID | integer |
None. |
|
| AttendeeName | string |
None. |
|
| TaskCategoryName | string |
None. |
|
| IsScheduled | boolean |
None. |
|
| IsDeleted | boolean |
None. |
|
| MediaCount | integer |
None. |
|
| CreatedByAI | boolean |
None. |
|
| RelatedThreadID | integer |
None. |
|
| RelatedMessageID | integer |
None. |
|
| AIEscalationReason | string |
None. |
|
| DetectedIntent | string |
None. |
|
| QualificationScore | integer |
None. |
|
| TaskDueDate | date |
None. |
Response Formats
application/json, text/json
Sample:
[
{
"TaskID": 1,
"CustomerID": 2,
"TaskDate": "2026-03-31T18:24:04.7489033-04:00",
"TaskDateText": "03/31/2026 06:24 PM",
"TaskDateOnly": "03/31/2026",
"TaskTimeOnly": "06:24 PM",
"TaskDateLongText": "Tue Mar 31, 2026 06:24 PM",
"DateAdded": "2026-03-31T18:24:04.7489033-04:00",
"DateAddedText": "03/31/2026 06:24 PM",
"Memo": "sample string 5",
"UserID": 6,
"TaskName": "sample string 7",
"Description": "sample string 8",
"TaskStatusID": 64,
"TaskPriorityTypeID": 64,
"TaskCategoryID": 64,
"BusinessName": "sample string 12",
"InteractionName": "sample string 13",
"CustomerName": "sample string 14",
"ToDateTime": "2026-03-31T18:24:04.7489033-04:00",
"ToDateTimeText": "03/31/2026 06:24 PM",
"ToDateTimeTextTime": "06:24 PM",
"Location": "sample string 15",
"AttendeeID": 1,
"AttendeeName": "sample string 16",
"TaskCategoryName": "sample string 17",
"IsScheduled": true,
"IsDeleted": true,
"MediaCount": 20,
"CreatedByAI": true,
"RelatedThreadID": 1,
"RelatedMessageID": 1,
"AIEscalationReason": "sample string 22",
"DetectedIntent": "sample string 23",
"QualificationScore": 1,
"TaskDueDate": "2026-03-31T18:24:04.7489033-04:00"
},
{
"TaskID": 1,
"CustomerID": 2,
"TaskDate": "2026-03-31T18:24:04.7489033-04:00",
"TaskDateText": "03/31/2026 06:24 PM",
"TaskDateOnly": "03/31/2026",
"TaskTimeOnly": "06:24 PM",
"TaskDateLongText": "Tue Mar 31, 2026 06:24 PM",
"DateAdded": "2026-03-31T18:24:04.7489033-04:00",
"DateAddedText": "03/31/2026 06:24 PM",
"Memo": "sample string 5",
"UserID": 6,
"TaskName": "sample string 7",
"Description": "sample string 8",
"TaskStatusID": 64,
"TaskPriorityTypeID": 64,
"TaskCategoryID": 64,
"BusinessName": "sample string 12",
"InteractionName": "sample string 13",
"CustomerName": "sample string 14",
"ToDateTime": "2026-03-31T18:24:04.7489033-04:00",
"ToDateTimeText": "03/31/2026 06:24 PM",
"ToDateTimeTextTime": "06:24 PM",
"Location": "sample string 15",
"AttendeeID": 1,
"AttendeeName": "sample string 16",
"TaskCategoryName": "sample string 17",
"IsScheduled": true,
"IsDeleted": true,
"MediaCount": 20,
"CreatedByAI": true,
"RelatedThreadID": 1,
"RelatedMessageID": 1,
"AIEscalationReason": "sample string 22",
"DetectedIntent": "sample string 23",
"QualificationScore": 1,
"TaskDueDate": "2026-03-31T18:24:04.7489033-04:00"
}
]
application/xml, text/xml
Sample:
<ArrayOfUserTask xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/DC.Core.Model">
<UserTask>
<AIEscalationReason>sample string 22</AIEscalationReason>
<AttendeeID>1</AttendeeID>
<AttendeeName>sample string 16</AttendeeName>
<BusinessName>sample string 12</BusinessName>
<CreatedByAI>true</CreatedByAI>
<CustomerID>2</CustomerID>
<CustomerName>sample string 14</CustomerName>
<DateAdded>2026-03-31T18:24:04.7489033-04:00</DateAdded>
<Description>sample string 8</Description>
<DetectedIntent>sample string 23</DetectedIntent>
<InteractionName>sample string 13</InteractionName>
<IsDeleted>true</IsDeleted>
<IsScheduled>true</IsScheduled>
<Location>sample string 15</Location>
<MediaCount>20</MediaCount>
<Memo>sample string 5</Memo>
<QualificationScore>1</QualificationScore>
<RelatedMessageID>1</RelatedMessageID>
<RelatedThreadID>1</RelatedThreadID>
<TaskCategoryID>64</TaskCategoryID>
<TaskCategoryName>sample string 17</TaskCategoryName>
<TaskDate>2026-03-31T18:24:04.7489033-04:00</TaskDate>
<TaskDueDate>2026-03-31T18:24:04.7489033-04:00</TaskDueDate>
<TaskID>1</TaskID>
<TaskName>sample string 7</TaskName>
<TaskPriorityTypeID>64</TaskPriorityTypeID>
<TaskStatusID>64</TaskStatusID>
<ToDateTime>2026-03-31T18:24:04.7489033-04:00</ToDateTime>
<UserID>6</UserID>
</UserTask>
<UserTask>
<AIEscalationReason>sample string 22</AIEscalationReason>
<AttendeeID>1</AttendeeID>
<AttendeeName>sample string 16</AttendeeName>
<BusinessName>sample string 12</BusinessName>
<CreatedByAI>true</CreatedByAI>
<CustomerID>2</CustomerID>
<CustomerName>sample string 14</CustomerName>
<DateAdded>2026-03-31T18:24:04.7489033-04:00</DateAdded>
<Description>sample string 8</Description>
<DetectedIntent>sample string 23</DetectedIntent>
<InteractionName>sample string 13</InteractionName>
<IsDeleted>true</IsDeleted>
<IsScheduled>true</IsScheduled>
<Location>sample string 15</Location>
<MediaCount>20</MediaCount>
<Memo>sample string 5</Memo>
<QualificationScore>1</QualificationScore>
<RelatedMessageID>1</RelatedMessageID>
<RelatedThreadID>1</RelatedThreadID>
<TaskCategoryID>64</TaskCategoryID>
<TaskCategoryName>sample string 17</TaskCategoryName>
<TaskDate>2026-03-31T18:24:04.7489033-04:00</TaskDate>
<TaskDueDate>2026-03-31T18:24:04.7489033-04:00</TaskDueDate>
<TaskID>1</TaskID>
<TaskName>sample string 7</TaskName>
<TaskPriorityTypeID>64</TaskPriorityTypeID>
<TaskStatusID>64</TaskStatusID>
<ToDateTime>2026-03-31T18:24:04.7489033-04:00</ToDateTime>
<UserID>6</UserID>
</UserTask>
</ArrayOfUserTask>