GET api/CRM/GetInteractions?CustomerID={CustomerID}

Get list of Interactions

Request Information

URI Parameters

Name	Description	Type	Additional information
CustomerID		integer	Required

Body Parameters

None.

Response Information

Resource Description

Collection of Interaction

Name	Type	Additional information
InteractionID	integer	None.
InteractionTime	date	None.
InteractionTimeText	string	None.
InteractionTimeDay	string	None.
InteractionTypeID	InteractionTypeEnum	None.
Notes	string	None.
UserID	integer	None.
CustomerID	integer	None.
BusinessName	string	None.
InteractionName	string	None.
AppointmentStatus	byte	None.
CustomerName	string	None.
TaskName	string	None.
TaskStatusID	TaskStatusEnum	None.
TaskPriorityTypeID	TaskPriorityTypeEnum	None.
TaskCategoryID	TaskCategoryEnum	None.

Response Formats

application/json, text/json

Sample:

[
  {
    "InteractionID": 1,
    "InteractionTime": "2025-11-05T10:04:29.6523947-05:00",
    "InteractionTimeText": "11/05/2025 10:04 AM",
    "InteractionTimeDay": "Today",
    "InteractionTypeID": 1,
    "Notes": "sample string 3",
    "UserID": 4,
    "CustomerID": 5,
    "BusinessName": "sample string 6",
    "InteractionName": "sample string 7",
    "AppointmentStatus": 64,
    "CustomerName": "sample string 9",
    "TaskName": "sample string 10",
    "TaskStatusID": 0,
    "TaskPriorityTypeID": 0,
    "TaskCategoryID": 1
  },
  {
    "InteractionID": 1,
    "InteractionTime": "2025-11-05T10:04:29.6523947-05:00",
    "InteractionTimeText": "11/05/2025 10:04 AM",
    "InteractionTimeDay": "Today",
    "InteractionTypeID": 1,
    "Notes": "sample string 3",
    "UserID": 4,
    "CustomerID": 5,
    "BusinessName": "sample string 6",
    "InteractionName": "sample string 7",
    "AppointmentStatus": 64,
    "CustomerName": "sample string 9",
    "TaskName": "sample string 10",
    "TaskStatusID": 0,
    "TaskPriorityTypeID": 0,
    "TaskCategoryID": 1
  }
]

application/xml, text/xml

Sample:

<ArrayOfInteraction xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/DC.Core.Model">
  <Interaction>
    <AppointmentStatus>64</AppointmentStatus>
    <BusinessName>sample string 6</BusinessName>
    <CustomerID>5</CustomerID>
    <CustomerName>sample string 9</CustomerName>
    <InteractionID>1</InteractionID>
    <InteractionName>sample string 7</InteractionName>
    <InteractionTime>2025-11-05T10:04:29.6523947-05:00</InteractionTime>
    <InteractionTypeID>Visit</InteractionTypeID>
    <Notes>sample string 3</Notes>
    <TaskCategoryID>CALL</TaskCategoryID>
    <TaskName>sample string 10</TaskName>
    <TaskPriorityTypeID>HIGH</TaskPriorityTypeID>
    <TaskStatusID>YET_TO_START</TaskStatusID>
    <UserID>4</UserID>
  </Interaction>
  <Interaction>
    <AppointmentStatus>64</AppointmentStatus>
    <BusinessName>sample string 6</BusinessName>
    <CustomerID>5</CustomerID>
    <CustomerName>sample string 9</CustomerName>
    <InteractionID>1</InteractionID>
    <InteractionName>sample string 7</InteractionName>
    <InteractionTime>2025-11-05T10:04:29.6523947-05:00</InteractionTime>
    <InteractionTypeID>Visit</InteractionTypeID>
    <Notes>sample string 3</Notes>
    <TaskCategoryID>CALL</TaskCategoryID>
    <TaskName>sample string 10</TaskName>
    <TaskPriorityTypeID>HIGH</TaskPriorityTypeID>
    <TaskStatusID>YET_TO_START</TaskStatusID>
    <UserID>4</UserID>
  </Interaction>
</ArrayOfInteraction>